Graphic | Description | Policy |
---|---|---|
Any weather | You can reschedule / postpone without penalty by noon the business day before your event if you have contacted and discussed your situation with us, by phone. In the unlikely event that we cancel the event then you are eligible for a refund / cancellation or postponement of your choice. | |
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Sunny | No refund |
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Sunny | If BOM forecast temperature is over 40°c then refund eligible if you notify us by phone, by noon the business day before your event. If the BOM web site confirms the temperature is over 40°c on the day of your event, you can postpone or cancel, if you give us 2 hours notice, by phone. |
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Clear | No refund |
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Partly cloudy | No refund |
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Cloudy | No refund |
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Hazy | No refund |
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Light rain | No refund |
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Windy | No refund |
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Fog | No refund |
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Shower | No refund |
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Rain | If BOM forecast is for rain then refund eligible if you notify us by phone, by noon the business day before your event. If BOM web site confirms is raining on the day of your event, you can postpone with a 20% penalty or cancel with a 50% penalty. In both cases you must give us 2 hours notice, by phone |
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Dusty | No refund |
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Frost | No refund |
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Snow | If BOM forecast is for snow then refund eligible if you notify us by phone, by noon the business day before your event. If BOM web site confirms is snowing on the day of your event, you can postpone with a 20% penalty or cancel with a 50% penalty. In both cases you must give us 2 hours notice, by phone |
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Storm | If BOM forecast is for storms then refund eligible if you notify us by phone, by noon the business day before your event. If BOM web site confirms is storming on the day of your event, you can postpone with a 20% penalty or cancel with a 50% penalty. In both cases you must give us 2 hours notice, by phone. |
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Light shower |
No refund. |